Terms & Conditions

Aga Food Ltd – Trading Terms & Conditions


Payment terms are strictly Cash on Delivery unless credit facilities have previously been agreed.
Alternatively, we accept payments by cheque or direct transfer prior to delivery (CHAPS or BACS).
Payments by cards are available for regular customers.

Any rejected cheque will incur a surcharge of £15 and suspension of “cheque payment method”
for up to 6 months. Subsequent second rejection will incur an additional £30 charge and
1 year suspension. All goods are charged at the prices current to the date shown on the invoice.

2. Delivery

We aim to deliver our goods within 48 hours from our warehouse and up to 7days for Special Offers
(except diary and meat products ordered by us only on Wednesdays and Sundays).

We reserve the right not to deliver any orders under the value of £500. Every order has to be made
via e-mail using our order forms. Collection from our warehouse is available.

Minimum value of orders from Special Offer Leaflet is £1000. For more information contact us
on 0161 8775721.

3. Returned Goods

Our drivers are only allowed to accept short life fridge products as returns. Our Office Staff are
the main point of contact for returned goods and it should be agreed. Other products will not be
accepted as returns unless goods are damaged during transport.

The number of packages delivered and dates on products must be checked in the presence
of our driver. Claims for discrepancies should be made at the time of delivery. Any claims made
after drivers departure will be rejected.

4. Risk & Ownership

The goods shall remain the property of the Seller and be held by the Buyer as Baillie until all
sums due and payable by the Buyer to the Seller have been paid.

5. Changes to order

The Seller reserves the right to cancel or reduce any order in the event of being unable for
any reason to execute the whole or part of the order.

6. Late Payments

We reserve the right to charge our customers fixed penalty charge of £70 as well as the 8%
over base rate of interest/ Late Payment of Commercial Debts Regulations 2002 (SI 2002 No 1674)